Our Support
PayPacket Limited,
2nd Floor,
The Hub,
40 Friar Lane,
Nottingham.
NG1 6DQ.
Company Registered in England & Wales.
Reg. No. 5592310
Our Support
Our Support Hub
Our mission is to empower you with knowledge and resources that make your life easier, whether you’re an individual, an employer, or a local authority. From informative blogs to industry insights and the latest news, we’ve got it all covered. Explore our ever-growing library of news and articles. Whether you’re looking to stay compliant, navigate payroll challenges, or simply want to stay informed about the latest industry updates, the PayPacket Support Hub is your trusted resource.
Employers may soon need to keep employment records for longer, as the Government moves ahead with plans to extend Employment Tribunal time limits. Draft regulations recently published by the Government are expected to increase the time limit for bringing breach of contract claims in the Employment Tribunal from three months to six months. This follows […]
Posted 3 July 2026 Read MoreAre digital payslips enough? What a recent tribunal decision means for Direct Payment employers A recent Employment Appeal Tribunal ruling has confirmed that employers can legally issue digital payslips, without needing to provide paper copies — but only where access is genuinely available to the employee. The case, Leedham v Royal Mail Group, centred on […]
Posted 25 June 2026 Read MoreMany Direct Payment employers assume a simple solution: “If it’s not working, I can just let them go.” Unfortunately, it’s not that simple. The reality: you are an employer If you receive Direct Payments and employ a carer or personal assistant, you are legally an employer. That means ending employment must follow a fair and […]
Posted 18 June 2026 Read MoreThe UK government has launched a new consultation that could significantly reshape employment rights for unpaid carers and parents of seriously ill children. Building on the Carer’s Leave Act 2023, the consultation is reviewing whether current support goes far enough — and what additional protections may be needed to help carers balance work with their […]
Posted 9 June 2026 Read MoreKey Changes Effective From 6 April 2026 Major changes to parental and paternity leave laws are coming into force in the UK and they’re designed to give families more flexibility and support right from day one. Day‑One Rights for Paternity Leave No more waiting 26 weeks before becoming eligible. From 6 April, all eligible employees […]
Posted 31 March 2026 Read MoreKey Changes Effective From 6 April 2026 SSP to be paid from day one Employees will now be entitled to SSP from the first day they miss work due to illness, rather than the fourth day as is the current rules. No earning threshold to qualify for SSP: Previously, an employee needed to earn at […]
Posted 13 March 2026 Read MoreFrom 1 April 2026, the UK Government implemented a new minimum wage rate following recommendations from the Low Pay Commission. These changes aim to support workers during ongoing cost-of-living pressures, but they also mean employers need to prepare for higher payroll costs. New Rates Announced National Living Wage (Age 21+): Increasing by 4.1% from £12.21 […]
Posted 26 November 2025 Read MoreThe Autumn Budget confirmed that income tax thresholds will remain frozen until April 2029. This affects how much tax working people will pay as earnings change over time. Key Details Personal Allowance: £12,570 (unchanged) Higher Rate Threshold: £50,270 (unchanged) Tax Rates: Basic rate: 20% Higher rate: 40% These thresholds will not increase for at least […]
Posted 26 November 2025 Read MorePayPacket Celebrates Two Decades as Your Trusted Direct Payment Payroll Partner. This year, PayPacket proudly marks 20 years of supporting people across the UK with reliable, compliant directpayment payroll and pension services. Since 2005, we’ve stayed true to our mission: offering stressfree, transparent payroll support to individuals, service users, personal assistants (PAs) and carers, and giving […]
Posted 28 November 2025 Read MoreOur dedicated UK based team are here and ready to assist you from 8.30am – 5.00pm, Monday to Friday.
We answer over 1,000 calls every week. Our aim is to always to answer your call in three rings. If you prefer to communicate by email, rest assured we will respond to you within a 24-hour window.
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