PayPacket Limited,
2nd Floor,
The Hub,
40 Friar Lane,
NG1 6DQ.

Company Registered in England & Wales.
Reg. No. 5592310

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PAs and carers

Find out more Get in touch



PAs and carers

Find out more Get in touch


How we can help you

We know how important it is that you are paid accurately and on time.

PayPacket, on behalf of our Service Users, support over 12,500 Personal Assistants and Carers, paying them on time every time. We are very proud of our 99% satisfaction rate.

Our service to you will include:


Management of payments between the local authority, service user and you.


Management of additional payments including HMRC, Pension Funds, Statutory Pay on behalf of your employer ensuring you are paid correctly on time, every time.


Support with your payroll and pension related issues including those relating to HMRC and Universal Credit.


Call our
0800 848 8998

Our dedicated UK based team are here and ready to assist you from 8.30am – 5.00pm, Monday to Friday.

We answer over 1,000 calls every week. Our aim is to always to answer your call in three rings. If you prefer to communicate by email, rest assured we will respond to you within a 24-hour window.
Get in touch

Contact Us

Message us directly using
the form below.

Simply provide your contact details in the form below and a member of our team will be in touch within 15 minutes during office hours.

How would you like to be contacted?