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PayPacket Limited,
2nd Floor,
The Hub,
40 Friar Lane,
Nottingham.
NG1 6DQ.

Company Registered in England & Wales.
Reg. No. 5592310

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News / Events

 

PayPacket Named Finalist in UK Customer Experience Awards 2026

Nottingham-based PayPacket has been named a finalist in the UK Customer Experience Awards 2026 (UKCXA) in the prestigious Best CX for Vulnerable Customers category. This recognition places the company alongside some of the UK’s most recognised brands and highlights the difference PayPacket continues to make for people managing care and support through Direct Payments and […]

Posted 22 July 2026
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What Happens If Your Carer Calls in Sick? A Step-by-Step Guide for Direct Payment Employers

For many people who receive Direct Payments, their Personal Assistant (PA) provides essential day-to-day support. When a carer calls in sick, it can be worrying and disruptive, especially if you rely on them for personal care, medication support, or help around the home. The good news is that there are clear steps you can take […]

Posted 16 July 2026
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PayPacket Founder Announced as Finalist in National Business Awards

Cas Thompson Shortlisted in Two Categories at the Best Businesswomen Awards 2026 We are delighted to announce that our Founder and Director, Cas Thompson, has been named a finalist in the Best Businesswomen Awards 2026 in two prestigious categories: Best Business Best Customer Service The announcement is a proud moment for everyone at PayPacket and […]

Posted 9 July 2026
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