Celebrating 20 Years of People, Payroll & Progress.

PayPacket Celebrates Two Decades as Your Trusted Direct Payment Payroll Partner. 

This year, PayPacket proudly marks 20 years of supporting people across the UK with reliable, compliant directpayment payroll and pension services. Since 2005, we’ve stayed true to our mission: offering stressfree, transparent payroll support to individuals, service users, personal assistants (PAs) and carers, and giving them peace of mind so they can focus on what matters most. 

Over the past two decades, PayPacket has grown to support over 8,000 service users and ensure 12,500+ PAs and carers are paid correctly and on time, every month. We’ve built a reputation not only on numbers, but on a commitment to accuracy, responsiveness and care, so that employers and carers alike can trust that their payroll, pensions and compliance needs are handled professionally.  

What makes PayPacket special:

• End-to-end payroll & pension service: Whether you’re a service user employing a carer, or a PA/Carer receiving pay, we manage everything, from processing timesheets, taxes, National Insurance and pension contributions, to issuing payslips and ensuring statutory compliance. 
• Unwavering support & transparency: Our clients benefit from clear pricing, no hidden surprises, and free, unlimited support via our UKbased helpline. Support is provided by a dedicated Payroll Manager when you need it
• A track record of trust: With a 99% satisfaction rate and a long history of helping people manage direct payments easily and confidently, PayPacket has become one of the UK’s most trusted names for directpayment payroll.  

A Message from the Team

“As we celebrate 20 years in business, we’re more committed than ever to being the payroll and directpayment partner you can rely on,” said Cas Thompson, Founder and Director of PayPacket. “We know how important continuity of care is, and our promise is simple: to ensure carers and PAs are paid accurately and on time, every time, so you have one less thing to worry about.”

Celebrating 20 Years with You

To mark this milestone, we’ll be sharing stories of the impact we’ve made, and as always, we remain focused on delivering the high-quality, straightforward service you’ve come to expect from us.

Here’s to 20 years of helping people manage their care and payroll with confidence, and to many more ahead.

#20YearsOfPayPacket #TrustedDirectPaymentPartner #PayrollWithPurpose