Local Authorities

We work with local authorities, providers of support services and service users across the UK providing cost effective and professional support.

For those supporting Service Users.…….

 

Our experience your peace of mind

We work nationwide and support a rapidly growing customer base of over 3,000 Service Users. Over 60 local authorities trust us to manage the payroll and pension needs of their clients.

 

Your font of all knowledge

Whatever questions you have about payroll and pensions our CIPP qualified people will have the answers.

 

This is all we do

We understand your clients’ needs and everything we do is designed to make the process simple and accessible. We are specialists and we have been doing this for almost 10 years.

 

Our service users don’t handle cash

We provide much more than just a payslip. PAs/Carers are paid directly by us and we pay HMRC on behalf of Service Users too.

 

Keeping everybody secure and compliant

We liaise with HMRC for Service Users and keep them compliant with payroll and pension legislation. All their personal and payroll information is securely stored.

 

Clarity of pricing

With us your Service Users only pay when they use our service. There are no upfront setup costs and no hidden charges. There are no premium rate calls and everyone can call us for free.

 

“All systems go” for Pensions Auto Enrolment

We are ready to go with Auto Enrolment. All employers have a statutory obligation to provide a workplace pension from June 2015 onwards and our fully managed pension solution will ensure your Service Users are compliant and remove this big headache.

 

Removing the burden from you

Our service will save you time spent supporting Service Users. They will have their own 121 relationship with an administrator who will guide them every step of the way, from initial set up through to supporting them with their ongoing payroll and pension needs.

 

Your audits made simple

Our portal will give you online access to real time payroll and pension data, making monitoring simple. At any time, you are only a click away from all the information you need and we can provide tailored reports to suit your requirements.

 

Making direct payments financially inclusive

Our Managed Account Services makes your financial management totally transparent and secure. We provide every Service User with an individual bank account and give you online access. You view bank statements in real time, with no need to rely on excel spreadsheets and third party account reconciliations.

 

Customer and Authority Feedback

100% of service users tell us they would recommend our service to someone else and over 85% rate our service as excellent. We have cases studies and testimonials that demonstrate how we exceed expectations of Service Users and Authorities alike.

 

For more information

To find out more call us on 0800 848 8998, alternatively complete our contact form and we will get in touch with you.